01 / Downloads1
Product Files
Product Datasheets · User Manuals · Packing Data · UN38.3 · MSDS · OEM Guide · Product Catalog. Files are provided only when current and verified.
Request Current File
LINKPOWER SUPPORT
Energy Storage Support for B2B Buyers
Request available product datasheets, manuals, packing data and battery export documents, or contact the team for after-sales support and application questions.
SUPPORT CENTER
Support Resources for B2B Buyers
Request current verified files, review shipping documents, follow the after-sales process, read common answers and contact technical support.
Request Documents
02 / Shipping Documents2
Battery Shipping Documents
UN38.3 · MSDS · Dangerous Goods Packaging Documentation. Availability is matched to the product model and shipment.
Request Current File
03 / After-Sales3
After-Sales Support
Serial number and error information → remote diagnosis → technical solution → parts or warranty handling → follow-up.
Model + serial number + issue details
04 / FAQ4
Buyer Support FAQ
Answers for manufacturer status, Home ESS inverter R&D, private-mold design, cells, traceability, OEM, samples, export documents, after-sales and custom C&I.
10 buyer questions
05 / Technical Support5
Contact Technical Support
Send the product model, serial number, error code, operating context and available photos or video so the team can identify the next step.
WhatsApp +86 13160669668
SUPPORT FAQ
Common Questions for B2B Buyers
Answers about verified product files, battery shipping documents and the after-sales process. For model-specific support, send the model, serial number and issue details.
01
What product and shipping files are available?
Current product datasheets, user manuals, packing data, UN38.3, MSDS, OEM guides and catalogs are provided only when verified for the requested model.
02
What information is needed for after-sales support?
Send the product model, serial number, error information, operating context and available photos or video. The team will use these records for remote diagnosis and next-step handling.
03
How are custom C&I requests handled?
Custom C&I configurations are reviewed from the actual load profile, backup requirement, voltage and site conditions. The 144kWh and 215kWh systems are reference configurations.